Accessibility Notice

Thoroughbred Wellness & Recovery is committed to making our website, programs, and treatment facilities accessible to everyone, including people with disabilities. Our mission is to help people develop a powerful confidence in who they are, and that starts with being able to find information and support with dignity, independence, and ease.

We understand the courage it takes to reach out for help. We never want our website to be one more barrier, so we are actively working to improve the accessibility and usability of thoroughbredbhc.com for every visitor.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people who are blind or have low vision, are deaf or hard of hearing, or have mobility, cognitive, or learning disabilities.

Our efforts are also guided by the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act. Our website is currently conformant with WCAG 2.2 AA; partially conformant means some content does not yet fully meet the standard.

Measures We Take

• Include accessibility as part of our website design, content, and development process
• Review the site regularly with automated tools and manual testing, including keyboard-only and screen reader checks
• Train staff who publish web content on accessible writing and design practices
• Work with an independent accessibility consultant to audit the site annually
• Fix identified issues on a prioritized basis and track progress over time

Accessibility Features

Our website is designed to work with common assistive technologies and includes:

• Text alternatives (alt text) for meaningful images
• Full keyboard navigation with visible focus indicators
• A logical heading structure and “skip to main content” link
• Sufficient color contrast between text and backgrounds
• Text that can be resized up to 200% without loss of content
• Descriptive link text and clearly labeled form fields
• Captions or transcripts for video content
• Compatibility with screen readers such as JAWS, NVDA, and VoiceOver

The site is designed to work best with current versions of Chrome, Edge, Firefox, and Safari.

Known Limitations and Third-Party Content

Despite our efforts, some content may not yet be fully accessible. Our website links to or embeds content from third parties, such as our online bill pay portal, Google Maps directions, reCAPTCHA form verification, and social media. We do not control these services and cannot guarantee their accessibility, but we encourage our partners to meet accessibility standards. If you have trouble with any third-party content, call us at (770) 564-4856 and we will help you get the information another way.

Accessible Services and Language Assistance

Thoroughbred Wellness & Recovery does not discriminate on the basis of disability in admission to, access to, or treatment in our detox, inpatient, partial hospitalization (PHP), intensive outpatient (IOP), evening IOP, and outpatient programs. This applies at both of our Georgia locations: 233 Gilreath Rd NE, Cartersville, GA 30121, and 1501 Johnson Ferry Rd, Suite 225, Marietta, GA 30062.

To request an aid, service, or accommodation, call the Thoroughbred admissions team at (770) 564-4856 (Georgia Relay: 711), ideally before your first day of care. Our compassionate team is here to provide guidance and support every step of the way.

Feedback and Assistance

We welcome your feedback. If you have difficulty using any part of thoroughbredbhc.com, need information in an alternative format, or want to report an accessibility barrier, please contact us:

Phone: (770) 564-4856

Online: Contact form

Mail: Thoroughbred Wellness & Recovery, Attn: Accessibility Coordinator, 233 Gilreath Rd NE, Cartersville, GA 30121

Please include the web address (URL) of the page, a description of the problem, and the best way to reach you. We aim to respond within 3 business days.

If you believe you have been discriminated against on the basis of disability, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at ocrportal.hhs.gov or 1-800-368-1019 (TDD: 1-800-537-7697).

Ongoing Effort

Accessibility is an ongoing effort, and we continue to review and update our website as technologies and standards evolve. This statement does not create additional legal obligations beyond those required by applicable law.

If you are unable to read or view this page, please call us at (770) 564-4856.

This statement was last reviewed and updated November 2026.